Hunter Fans 23869 42″ Low Profile III Plus Traditional Indoor Flush Mount White Ceiling Fan w/ Light
Monday, April 19th, 2010
at
11:06 am
- WhisperWind Motor – Limited Lifetime Warranty /
- Includes: Four, White/Bleached Oak switchblades – (42″ Span / 10° Blade Pitch)
- Includes: Three Speed Pull Chain – (Remote & Wall Controls Sold Separately)
- (3) 60B10 – 180watt Incandescent Light w/cap for No-Light (bulb(s) included)
- Accessories are Available
Product Description
The Hunter Fan 23869 is a Low Profile III Plus Mid-Size Ceiling Fan with the Three Speed Pull Chain in the White motor finish. This Ceiling Fan is from the 42″ Low Profile Collection and is UL Indoor rated….. More >>
Hunter Fans 23869 42″ Low Profile III Plus Traditional Indoor Flush Mount White Ceiling Fan w/ Light
Tagged with: 23869 • Ceiling • Fans • Flush • Hunter • Indoor • Light • Mount • Plus • Profile • Traditional • White
Filed under: Home Improvement
Excellent fan. I installed this fan in our nursery (a recent study has shown that air circulation, provided from a source such as a ceiling fan, can reduce SIDS by 74%–that was enough for me). Easy installation with clear instructions and parts list. Low profile is a bonus. Usually with ceiling fans that come with a light kit you have to worry about hitting your head on one of the lights once the fan is installed. Not with this fan. When operational motor appears to have minimal noise. Note that the fan comes with short chains for the light and fan pulls. It is recommended to order one or two fan pulls to go with this fan. My fan is wired such that there is current constantly to the fan and the wall switch controls the light only, so I only needed one fan pull. If you don’t want the light kit and want to save $25, check out Hunter model 23866–I believe it’s identical to this one, but it doesn’t have a light kit. This fan uses three 60W candelabra base bulbs in the light kit.
Rating: 5 / 5
My dad always taught me to check the parts list before assembling anything. The first problem I encountered was that it was very difficult to match up the screws included with the parts listed. (The pictures are poor representations of the real thing, and they only list the actual length for two of the multiple varieties of screws included.)
Then, THE MANUAL REFERS TO PARTS NOT LISTED OR INCLUDED WITH THE FAN. I called Hunter and waited for 20 minuted to speak to a representative, all the while listening to a message telling me that they value my time.
Finally, after I conveyed my issue to the rep, she checked and confirmed that my fan model (#23869) has an error involving a manual that had been updated without updating the parts packaged with it, Do they have a kit to help customers with this known problem? Something they can overnight to me to fill the gap so I can install my fan? NO. In fact, she wasn’t even sure that the two missing parts I mentioned to her were the ONLY parts I would encounter that might be missing. It was up to me to go through the manual and let her know what I needed. Also, the shipping of parts will take 5-7 business days and if I want it overnighted I was told I would have to pay for it.
While the rep was friendly and as helpful as she can be, I asked her if there was a feedback department or manager I could talk to to voice my complaint. They answer was NO.
HUNTER FAN COMPANY DOES HAVE A CUSTOMER FEEDBACK OR COMPLAINT DEPARTMENT.
Ridiculous. And very disappointing from a company that is supposed to offer some of the better products available. I will not buy from Hunter again.
Rating: 1 / 5